Domestic Customers: All domestic orders are shipped first class via USPS with delivery confirmation tracking and insurance.
Shipping time will be 10-28 Business Days working days by standard shipping and 2-4 working days by express shipping. Shipping Time does not include a 3-7 day processing period required to process your order from the date your order is placed. AZRAA will make every effort to deliver your package as as soon as possible. We are working with our vendors to try and expedite the process. We hope you can understand.
We do not refund for packages lost in transit.
We are unable to refund or replace stolen packages or unretrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure.
We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back at AZRAA, and will incur a reshipment fee.